Returns & Exchanges
We want you to love your natural personal care products, so if you are not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please note that items must be returned in their original packaging to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Request
Contact our natural care experts via our online support portal or email with your order number and the reason for your return.
- 2.Receive Authorization
Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and a pre-paid shipping label to your email.
- 3.Pack and Ship
Securely package your items in their original box and attach the provided shipping label before dropping it off at any authorized carrier location.
- 4.Get Reimbursed
After we receive and inspect your return, your refund will be processed back to your original payment method within 7-10 business days.